Privacy policy

This Privacy Policy describes how Elena Vire collects, uses, and protects your personal information when you visit or make a purchase from our website.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, you may contact us at:

support@elenavire.com

Information We Collect

When you visit our website, place an order, contact us, or interact with our store, we may collect certain information, including:

- Name
- Email address
- Shipping and billing address
- Phone number
- Order details
- Payment information
- Device and browser information
- IP address
- Website usage and shopping activity

We collect this information to operate our store, process orders, provide customer support, improve our website, and communicate with customers.

How We Use Your Information

We may use your personal information to:

- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support
- Respond to questions or requests
- Improve our products, services, and website
- Detect and prevent fraud or unauthorized activity
- Send marketing communications, only where permitted
- Comply with legal, tax, and regulatory obligations

Sharing Your Information

We may share your information with trusted third-party service providers that help us operate our business, including payment processors, shipping providers, ecommerce platforms, analytics providers, marketing tools, and customer support services.

We do not sell your personal information.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience, remember your preferences, understand how visitors use our website, and support marketing or advertising activities.

You may disable cookies through your browser settings, but some parts of the website may not function properly.

Email and SMS Marketing

If you opt in to receive marketing communications, we may send you promotional emails or text messages about products, offers, abandoned carts, and updates.

You can unsubscribe from marketing emails by clicking the unsubscribe link in our emails. If SMS marketing is enabled, you may opt out by following the instructions provided in the text message.

Your Rights

Depending on your location, you may have the right to:

- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to certain types of processing
- Request a copy of your information
- Withdraw consent for marketing communications

To make a privacy-related request, contact us at:

support@elenavire.com

Data Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Your continued use of our website after changes are posted means you accept the updated policy.

For questions about this Privacy Policy, please contact us at:

support@elenavire.com